Month: July 2015


What is the value of a first time purchaser in the world of eCommerce? The answer may not be as simple as you think.

According to research by the eCommerce reward platform Sweet Tooth, after making their first purchase, a consumer has a 27% likelihood of returning to make a second purchase. After their second purchase, that loyalty jumps to an astounding 45% likelihood they will make a third. Loyal customers are a retailer’s bread and butter, and smart marketers know that the money spent to bring in a first time purchaser is money well spent.

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Every quarter, we here at Liftoff analyze the app engagement data we collected over the last quarter and publish our findings in the Liftoff Mobile App Engagement Index. For our new Q2 2015 report, we analyzed more than 39 million app installs and 910 million post-install events to uncover some fascinating trends in six major app categories: Shopping, Social Media, Travel, Dating, Utilities and Financial apps.

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Imagine you’re the owner of a hot new restaurant. You’ve spent countless hours refining the menu, adjusting the décor, and training your staff. Everything is perfect, so you spend the remainder of your budget on advertising and marketing to get new customers in the door… and it works. Every day, hundreds of new customers walk into your restaurant to  enjoy a meal. You expect full tables and can’t stop thinking of the buzz that will come from your satisfied customers. But there’s a problem: 25% of the people that walk in your door turn around and walk right back out, never to be seen again.

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Admit it. ASO is boring! And every app marketer worth their salt knows the basics of optimization to get their app discovered in the app stores. You have your favorite ASO tool to monitor your app’s keywords and your competitors’ and rank them for competitiveness and search volume. You stuffed in a few keywords that you hope will take some traffic from your competitors. You even did some link-building campaigns to increase traffic to your app’s Google Play page.

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